This case study examines a global general insurer that used SolveXia's automated processes to solve its workflow approvals problem.
Key metrics:
- Initial automation deployed in under 3 months
- Processes around ~100 approvals each month
- Handles 20,000+ different request combinations that can influence approval routing
- 3 levels of authority delegation (up to senior management)
- Automation of 100+ steps
- Introduction of new status and performance reporting associated with approval metrics